Privacy

Hale's Hollow collects a little anonymous information about how the game is played, so it can be fixed and improved. It never asks for your name, and you can turn off the play data in Settings.

Last updated 9 October 2026.

What the game sends

While you play, Hale's Hollow sends small batches of play data about once a minute:

• A random ID made up by the game the first time it runs, and a random ID for each session. Neither is linked to you.
• The game's version, the platform (for example web or macOS), your language setting, and whether you have a touch screen.
• In the browser, how you got to the game: the name of the website you came from (for example reddit.com), or a short tag in one of our links (like ?from=reddit). Never the full web address.
• How the game is going: the game day, season and level you've reached, where you are in the world, how long you've played, goals you finish, and how you died if you did.
• Whether you start a game from the title screen, which steps of the opening tutorial you finish or skip, and, in the browser, when you switch away from the game's tab.
• In the browser, so we can tell when the page runs out of memory or is closed by the browser: how much memory the game is using, how much your device has in round figures as the browser reports it (for example 4 GB), how long the page took to start, whether it was reloaded, and, if the game's last visit ended without closing properly, where it was and how long it had run. To do this the game keeps a short note of its own in your browser's storage while you play; it holds nothing about you.

In the browser, while the game downloads, the web page also sends a few anonymous notes on how far it got and whether the game started (and, if it failed to start, the browser's error message, with any web addresses cut out); they carry only a random number made for that one visit, which isn't saved in your browser or linked to your play data. They go out before the game has started, so the setting in the game can't stop them.

Our server sees your country from your connection. It does not store your IP address.

Feedback you send

If you use Send feedback in the pause menu, we get your note along with the same kind of details: the game's version, the day and where you are in the game. Please don't put personal details in a note.

The mailing list

If you sign up on this site, we keep your email address and your country, and use them only to write about Hale's Hollow: when it reaches itch.io and Steam, and occasional news. To leave, reply to any email or write to us.

Turning it off

In the game, press Esc and untick Share anonymous play data. Feedback is only sent when you choose to send it.

What we don't do

• No advertising, no ad trackers, and no selling or sharing of data.
• This site sets no cookies and loads nothing from other companies.

Where it's kept

The data is stored with Cloudflare, which runs our servers. We keep it while Hale's Hollow is in development. To have the play data from your game or your email address deleted, write to hello@loonlightgames.com.

Who we are

Loonlight Games is a Skeen Enterprises LLC company, in Georgia, USA.